Certificate in Cruise Tourism & Shipboard Operations
Whether you're thinking of applying for a shipboard vacancy, have already secured an interview, or you just want to know more about the cruise industry, you've come to the right place.
This certificate program will give you a thorough insight into the cruise sector, enable you to make an informed decision as to whether ship-life is for you, equip you with the tools you need to sail through an interview and ensure your first contract is a success.
What's Included?
- 24+ hours of learning material, accessible on any device
- Downloadable resources
- Unlimited access to your personal tutor
- Quizzes & guided exercises
- Final assessment
- Internationally recognized Certificate of Achievement
- 6 CPD credits from the Institute of Hospitality
- Links to international recruiters and live vacancies
- Post course career support
95 Lessons
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Introduction

Pilot Station
What's Included?

Important Information
Navigating the Course

Course Objectives
Module One: Cruise Tourism

Learning Outcomes

Full Steam Ahead

History of the Cruise Industry

Inside the World's Biggest Ships

Mega Ships

Size Matters

Present & Future

Global Order Book

Talent Acquisition

Submission Exercise 1: Opportunities & Challenges

HR Perspective

Implications of Covid-19

Sailing Regions

A New Destination

Where in the World

Where in the World - Take Two!

Facts, Figures & Trends

Submission Exercise 2: Benefit & Impact

Responsible Cruise Tourism

The Main Players

Other Concepts

Submission Exercise 3: Two-Minute Travel Agent

Recap Exercise
Module Two: Recruitment & Joining Formalities

Learning Outcomes

Reflection Exercise

Seafarer Recruitment & Placement

Recruitment Campaigns

Roles & Responsibilities: Hotel

Deck, Engine & Other Departments

Preparing to Interview

Video Interviewing

Pros & Cons

Asynchronous Interviews: Pros & Cons

Behavioural Interviews

Submission Exercise 4: Mock Interview

Pre-Employment Paperwork: Part 1

Pre-Employment Paperwork: Part 2

Check Point

Know Before You Go
Module Three: Cruise Ship Operations

Learning Outcomes

Living & Working Onboard: Part 1

Crew Accommodation

Living & Working Onboard: Part 2

First Days

Shipboard Organizational Structure

Crew Testimonials

Nautical Terminology

Crew Slang

Check Point

Shipboard Diversity

What is Culture?

Submission Exercise 5: Cross Cultural Awareness

Check Point

A Day in the Life
Module Four: Safety & Accident Prevention

Learning Outcomes

Introduction to Maritime Law

Maritime Governing Bodies

Flags of Convenience

Maritime Disasters

Maritime Disasters (Part 2)

Lifesaving Appliances & Control Plans

General Emergency Alarm

Muster Stations

Check Point

Personal Safety & Accident Prevention

Emergency Equipment

Safety Doors

Enemy Number One

Ship Specific Hazards

Human Factors

Submission Exercise 6: Shipboard Safety (Human Factors)

Further Reading - Human Factors Relating to Safety at Sea
Module Five: The Maritime Labour Convention, 2006

Learning Outcomes

What is the MLC 2006?

What are the Benefits?

National Laws

Structure of the Convention

MLC 2006 Overview: Part 1

MLC 2006 Overview: Part 2

Quiz

Reflection Exercise - Revisited
Module Six: Final Assessment

Preparing for your Assessment

Final Assessment
Module Seven: Debarkation

Recap

Feedback

A Final Note
Module Eight: Additional Resources

Interview Questions
