Certificate in Cruise Tourism & Shipboard Operations
Whether you're thinking of applying for a shipboard vacancy, have already secured an interview, or you just want to know more about the cruise industry, you've come to the right place.
This certificate program will give you a thorough insight into the cruise sector, enable you to make an informed decision as to whether ship-life is for you, equip you with the tools you need to sail through an interview and ensure your first contract is a success.
What's Included?
- 24+ hours of learning material, accessible on any device
- Downloadable resources
- Unlimited access to your personal tutor
- Quizzes & guided exercises
- Final assessment
- Internationally recognized Certificate of Achievement
- 6 CPD credits from the Institute of Hospitality
- Links to international recruiters and live vacancies
- Post course career support
95 Lessons
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Introduction
Pilot Station
What's Included?
Important Information
Navigating the Course
Course Objectives
Module One: Cruise Tourism
Learning Outcomes
Full Steam Ahead
History of the Cruise Industry
Inside the World's Biggest Ships
Mega Ships
Size Matters
Present & Future
Global Order Book
Talent Acquisition
Submission Exercise 1: Opportunities & Challenges
HR Perspective
Implications of Covid-19
Sailing Regions
A New Destination
Where in the World
Where in the World - Take Two!
Facts, Figures & Trends
Submission Exercise 2: Benefit & Impact
Responsible Cruise Tourism
The Main Players
Other Concepts
Submission Exercise 3: Two-Minute Travel Agent
Recap Exercise
Module Two: Recruitment & Joining Formalities
Learning Outcomes
Reflection Exercise
Seafarer Recruitment & Placement
Recruitment Campaigns
Roles & Responsibilities: Hotel
Deck, Engine & Other Departments
Preparing to Interview
Video Interviewing
Pros & Cons
Asynchronous Interviews: Pros & Cons
Behavioural Interviews
Submission Exercise 4: Mock Interview
Pre-Employment Paperwork: Part 1
Pre-Employment Paperwork: Part 2
Check Point
Know Before You Go
Module Three: Cruise Ship Operations
Learning Outcomes
Living & Working Onboard: Part 1
Crew Accommodation
Living & Working Onboard: Part 2
First Days
Shipboard Organizational Structure
Crew Testimonials
Nautical Terminology
Crew Slang
Check Point
Shipboard Diversity
What is Culture?
Submission Exercise 5: Cross Cultural Awareness
Check Point
A Day in the Life
Module Four: Safety & Accident Prevention
Learning Outcomes
Introduction to Maritime Law
Maritime Governing Bodies
Flags of Convenience
Maritime Disasters
Maritime Disasters (Part 2)
Lifesaving Appliances & Control Plans
General Emergency Alarm
Muster Stations
Check Point
Personal Safety & Accident Prevention
Emergency Equipment
Safety Doors
Enemy Number One
Ship Specific Hazards
Human Factors
Submission Exercise 6: Shipboard Safety (Human Factors)
Further Reading - Human Factors Relating to Safety at Sea
Module Five: The Maritime Labour Convention, 2006
Learning Outcomes
What is the MLC 2006?
What are the Benefits?
National Laws
Structure of the Convention
MLC 2006 Overview: Part 1
MLC 2006 Overview: Part 2
Quiz
Reflection Exercise - Revisited
Module Six: Final Assessment
Preparing for your Assessment
Final Assessment
Module Seven: Debarkation
Recap
Feedback
A Final Note
Module Eight: Additional Resources
Interview Questions